Privacy Policy
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit or use the Canadian review project "Casino Friday" and related Casino Friday content on friday-bet.ca (the "Website"). It applies to all visitors, readers, and players who access the Website from Canada or elsewhere, whether or not you create an account with the Casino Friday operator.
By using the Website, you acknowledge that your personal information will be handled in accordance with this Privacy Policy. Effective date: 1 January 2026.
Who We Are
The Casino Friday brand featured on friday-bet.ca is operated for online gambling purposes by:
- Operator: 1Up Entertainment B.V.
- Legal form: Private limited liability company (B.V.)
- Registered address: Abraham de Veerstraat 9, Willemstad, Curaçao
- Licensing jurisdiction: Curaçao
- Online gaming licence: Sub-licence 8048/JAZ issued by Antillephone N.V.
1Up Entertainment B.V. is registered and licensed in Curaçao and accepts players from various countries, including Canada, in what is generally considered a "grey-market" environment. It is not provincially licensed in Canada and is not listed on the iGaming Ontario (iGO) operator whitelist as of the latest available information.
The Canadian review project "Casino Friday" on friday-bet.ca provides information and reviews about Casino Friday but does not itself provide gambling services. For privacy matters connected with the Website and Casino Friday accounts, the responsible unit is the data protection contact of 1Up Entertainment B.V. ("we", "us", "our"):
- Data protection contact (DPO / Privacy Team): Data Protection Officer, 1Up Entertainment B.V.
- Email: [email protected]
- Postal address for privacy correspondence: Data Protection Officer, 1Up Entertainment B.V., Abraham de Veerstraat 9, Willemstad, Curaçao
Email is our primary communication channel for privacy-related requests. Where necessary, we may provide additional contact details (such as a telephone contact) in our response.
What Personal Data We Collect
We collect different categories of personal data depending on how you interact with the Website and, where relevant, with the Casino Friday gaming services:
- Identification and contact data
When you register with Casino Friday, subscribe to newsletters, request support, or participate in promotions, we may collect:- Full name, date of birth, and country of residence
- Email address and phone number
- Residential address and postal code
- Copy details from identification documents (e.g., ID card, passport, driver's licence), where required for KYC/AML
- Account and behavioural data
When you use Casino Friday services or interact with our review content:- Username, account ID, and account settings
- Game and betting history, deposits, withdrawals, bonus usage
- Preferences (language, communication preferences, responsible gambling limits)
- Clickstream data, pages viewed, time spent on pages, links followed from our Website to the Casino Friday platform
- Technical and log data
When you access the Website or Casino Friday platform, we may automatically collect:- IP address and approximate geographic location (based on IP)
- Device information (device type, operating system, browser type and version)
- Unique device identifiers, session IDs, and referral URLs
- Log data such as access times, login attempts, error logs, and security events
- Payment and financial data
When you make deposits or withdrawals with Casino Friday:- Chosen payment method (e.g., card, e-wallet, bank transfer, crypto where allowed)
- Transaction amounts, timestamps, and transaction identifiers
- Partial payment instrument details as required for anti-fraud and reconciliation (full card details are normally handled directly by regulated payment service providers and are not stored by us in full)
- Verification and compliance data
For Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements:- Copies or scans of identity documents and proof of address
- Source-of-funds/source-of-wealth information where required
- Records of sanctions and politically exposed persons (PEP) screening
- Marketing and communication data
If you opt in to receive marketing:- Marketing preferences (email, SMS, push notifications)
- Records of consents, opt-ins and opt-outs
- Interactions with marketing communications (opens, clicks, unsubscribes)
- Cookies and similar technologies
We use cookies, web beacons, pixels, SDKs and similar tools to:- Enable core Website functionality and account authentication
- Remember your settings and preferences
- Perform analytics and measure Website performance
- Deliver and measure advertising and affiliate tracking, where consented
Where we request personal data, you may choose not to provide it. However, certain services (such as maintaining a Casino Friday account or complying with legal requirements) may not be available if you do not provide the required information.
Legal Basis for Processing
We process personal data in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), relevant provincial privacy laws, and - where applicable to your location - European Union/European Economic Area (EU/EEA) General Data Protection Regulation (GDPR) and Mexican privacy laws.
- Consent
We rely on your consent where we:- Send you marketing communications by email, SMS or push notifications, where consent is required
- Use cookies and similar technologies for analytics or advertising beyond what is strictly necessary
- Collect additional data that is not strictly necessary to provide the core gambling or review services
- Contractual necessity
We process data as necessary to enter into and perform a contract with you, for example:- To create and manage your Casino Friday player account
- To process deposits, bets, game participation, and withdrawals
- To provide customer support and handle your requests
- Legitimate interests
We may process data based on our legitimate interests, provided that these interests are not overridden by your rights and freedoms, including:- Ensuring network and information security, preventing fraud and abuse
- Improving our Website, products, and user experience
- Measuring campaign effectiveness and maintaining our affiliate program
- Establishing, exercising, or defending legal claims
- Compliance with legal obligations
We process data where necessary to comply with legal obligations, such as:- KYC and AML laws and regulations applicable in Curaçao and other relevant jurisdictions
- Responsible gambling, self-exclusion and age verification requirements
- Accounting, tax, and recordkeeping obligations
- Responding to lawful requests from regulators, courts and law enforcement authorities
Purpose of Processing
We use personal data for the following purposes:
- Provision of casino and related services
- To register and maintain your Casino Friday account
- To process deposits, bets, game participation, bonuses and withdrawals
- To verify your identity, age, and eligibility to use our services
- To provide customer support and respond to your queries or complaints
- Operation of the Website and review content
- To operate and maintain the "Casino Friday" content on friday-bet.ca
- To personalise Website content and recommendations
- To monitor and improve Website performance and usability
- Analytics and service improvement
- To analyse how visitors use the Website and Casino Friday platform
- To understand trends, diagnose technical issues and improve security
- To develop new features, games, and promotional offerings
- Marketing and promotions
- To send you newsletters, offers, and promotional information about Casino Friday and related services, where permitted
- To tailor marketing communications based on your preferences and activity
- To run contests, loyalty programs, and special campaigns
- Fraud prevention, security and risk management
- To detect and prevent fraud, money laundering, account takeovers, and other illicit activities
- To enforce our terms and conditions and protect our legal rights
- To secure our systems, networks, and user accounts
- Legal and regulatory compliance
- To meet KYC/AML and responsible gambling obligations
- To respond to lawful requests from regulators and law enforcement
- To maintain legally required records, including for audits and dispute resolution
Disclosure & Sharing
We do not sell your personal data. We may, however, share personal data with carefully selected third parties under appropriate safeguards, for the purposes described above:
- Casino Friday group companies and affiliates
- With 1Up Entertainment B.V. and any affiliated or successor entities involved in operating Casino Friday
- With marketing affiliates who referred you to our Website, for attribution and commission purposes, using pseudonymous identifiers where possible
- Payment service providers and financial institutions
- Banks, card schemes, e-wallets, payment gateways, and other payment providers that process deposits and withdrawals
- To conduct fraud checks, verify transactions, and comply with legal obligations
- Technical and operational service providers
- Hosting and cloud service providers
- IT security providers, analytics providers, and customer support tools
- Identity verification and KYC/AML screening providers
- Email/SMS service providers and marketing platforms
- Regulators, authorities, and law enforcement
- Curaçao licensing and supervisory bodies
- Canadian and foreign regulators and law enforcement agencies, when required by applicable law
- Courts, arbitrators, and legal advisers in connection with legal proceedings
- Advertising and analytics partners
Where you have given consent for advertising cookies or similar technologies:- Online advertising networks that deliver targeted ads
- Analytics providers who help us measure performance and campaign effectiveness
- Corporate transactions
- In connection with any actual or contemplated merger, acquisition, sale of assets, reorganisation, or insolvency event, your data may be disclosed to prospective or actual buyers and their advisers, subject to confidentiality obligations.
Whenever we share your data with third-party processors, we require them by contract to process your personal data only on our documented instructions, to maintain appropriate security, and to treat your data in accordance with applicable privacy laws.
International Transfers
Because Casino Friday is operated from Curaçao and uses global service providers, your personal data may be transferred to and processed in countries outside your country of residence, including:
- Curaçao - where 1Up Entertainment B.V. is registered and where core gaming operations and compliance functions are performed.
- European Union/EEA countries - where some of our technical, analytics, or support providers may be located.
- Canada - where our Website audience is located and where some service providers may operate.
- Other countries - such as the United States or other jurisdictions where cloud hosting, payment processing, or anti-fraud providers are based.
Privacy and data protection laws in these countries may offer different levels of protection compared with the laws in your home jurisdiction. Where required by applicable law (for example, under the GDPR), we implement appropriate safeguards to protect your data, such as:
- Standard Contractual Clauses (SCCs) or equivalent approved transfer mechanisms for transfers from the EEA/UK
- Data processing agreements and confidentiality obligations with service providers
- Technical measures such as encryption, access controls, and minimisation of transferred data
- Vendor due diligence, including privacy and security assessments
By using the Website and Casino Friday services from Canada or other countries, you acknowledge that your personal data may be transferred to and processed in Curaçao and other jurisdictions as described in this Privacy Policy.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, and to comply with legal, regulatory, accounting, and reporting obligations. Retention periods may vary by category of data and by jurisdiction.
- Account and identification data
Generally retained for the lifetime of your Casino Friday account and for a period of up to five (5) years after account closure, unless a longer period is required by applicable KYC/AML or gambling regulations or necessary to resolve disputes. - KYC/AML and compliance records
Verification records, transaction monitoring data, and related documents may be retained for up to five (5) to seven (7) years after the end of the business relationship or the relevant transaction, in line with legal obligations. - Transaction and financial data
Payment and transaction data are typically retained for up to seven (7) years for tax, accounting, and regulatory purposes. - Marketing and communication data
Marketing preferences are kept as long as you remain subscribed and for a short period (typically up to two (2) years) after your last interaction, unless you withdraw consent earlier. Records of consent and opt-out may be kept longer for legal proof. - Technical logs and security data
Log files and security-related records are normally retained for twelve (12) to twenty-four (24) months, unless required longer for investigating security incidents or legal claims. - Cookies
Cookie storage durations vary by type:- Session cookies - deleted when you close your browser
- Persistent cookies - stored for a defined period, typically from a few days up to two (2) years, unless deleted earlier via your browser or our cookie tools
When data is no longer required, we will securely delete, anonymise, or aggregate it so that it no longer identifies you. If deletion is not immediately possible (for example, because it is stored in backup archives), we will securely store and isolate the data from any further processing until deletion is possible.
Your Rights
Your privacy rights depend on your place of residence and the laws that apply to our processing of your data. We seek to provide a high, consistent level of protection and to align our practices with key frameworks such as GDPR, Canadian laws (including PIPEDA), and Mexican privacy laws where applicable.
General rights (including Canadian residents)
- Right of access
You may request confirmation of whether we hold personal information about you and obtain a copy of such information, subject to certain legal exceptions. - Right to correction (rectification)
You may request that inaccurate or incomplete personal information be corrected or updated. - Right to withdraw consent
Where we rely on your consent (for example, for marketing or non-essential cookies), you may withdraw this consent at any time. This will not affect prior processing. - Right to challenge compliance
Under Canadian law, you may challenge our compliance with applicable privacy rules and request that we address your concerns.
GDPR-aligned rights (EU/EEA and, where applicable, similar regimes)
If GDPR or similar laws apply to you, you may have the following additional rights:
- Right to erasure ("right to be forgotten") - to request deletion of personal data in certain circumstances (for example, when data is no longer needed or you have withdrawn consent and there is no other legal basis).
- Right to restriction of processing - to request that we limit processing where you contest accuracy, object to processing, or believe processing is unlawful, subject to legal obligations.
- Right to data portability - to receive certain data in a structured, commonly used and machine-readable format and to transmit it to another controller, where processing is based on consent or contract and carried out by automated means.
- Right to object - to object at any time, on grounds relating to your particular situation, to processing based on our legitimate interests, including profiling, and to object to processing for direct marketing.
Mexican privacy law alignment
If Mexican privacy law applies to you (for example, if you are in Mexico and interact with our services), you may have ARCO rights under the Federal Law on Protection of Personal Data Held by Private Parties and related regulations, including:
- Access - to know what personal data we hold, how we use it, and the conditions of processing.
- Rectification - to request correction of data when it is inaccurate or incomplete.
- Cancellation - to request that your personal data be deleted when you consider that it is not being used appropriately or when processing is no longer necessary or lawful.
- Opposition - to oppose the processing of your data for specific purposes, such as marketing, under certain circumstances.
How to exercise your rights
- Submit your request
Send an email to [email protected] with:- Your full name and, where applicable, Casino Friday account ID or username
- A clear description of the right(s) you wish to exercise and the data concerned
- Proof of identity if needed (for example, from the email address registered to your account or additional documentation where justified by law)
- Response time
We aim to respond to your request within 30 days of receipt. This period may be extended by an additional 30 days where necessary due to complexity or volume, in which case we will inform you of the extension and reasons. - Fees
Requests are handled free of charge. However, we may charge a reasonable fee or refuse to act on requests that are manifestly unfounded, excessive, or repetitive, as permitted by law. - Marketing opt-out
You may opt out of marketing communications at any time by:- Clicking the "unsubscribe" link in any marketing email
- Adjusting your communication preferences in your Casino Friday account settings, where available
- Contacting us at [email protected]
Some rights may be limited by applicable law, for example where fulfilling your request would infringe the rights of others or prevent us from complying with legal obligations (such as AML requirements).
Cookies & Tracking Technologies
We use cookies and similar technologies on friday-bet.ca and, where applicable, on the Casino Friday platform to ensure the proper functioning of the services and to improve your experience.
Types of cookies
- Strictly necessary (functional) cookies
Required for the Website and platform to operate correctly, such as:- Maintaining your session and login status
- Remembering security and privacy preferences
- Preventing fraud and maintaining system integrity
- Preference cookies
Used to remember your choices and settings, such as:- Language selection
- Display and interface settings
- Analytics and performance cookies
Used to collect aggregated information on how visitors use our Website and Casino Friday services, including:- Pages visited, time spent, navigation paths
- Device and browser information for performance optimisation
- Advertising and affiliate cookies
Used to:- Measure the effectiveness of our marketing campaigns and affiliate referrals
- Deliver relevant advertising on our site or third-party sites
- Limit the number of times you see an advertisement
Managing cookies
- You can adjust your browser settings to block or delete cookies. The method varies by browser; consult your browser's help section for instructions.
- Many browsers allow you to:
- Block all cookies
- Block third-party cookies
- Delete cookies when closing the browser
- Where provided on our Website, you may also use a cookie or privacy preferences panel to manage non-essential cookies.
Please note that blocking or deleting certain cookies may impact the functionality of the Website or Casino Friday platform and may prevent you from using some features.
Data Security
We implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction. While no system is completely secure, we continuously work to reduce risks to an appropriate level.
- Encryption in transit and at rest
- Data transmitted between your browser and our services is protected using Transport Layer Security (TLS) 1.2 or higher.
- Sensitive data is encrypted at rest where reasonable and appropriate.
- Access controls and authentication
- Access to personal data is restricted to authorised personnel who require it for their job functions.
- We employ role-based access controls, strong authentication, and multi-factor authentication for administrative accounts where appropriate.
- Security monitoring and audits
- We monitor systems for suspicious activity, potential intrusions, and misuse.
- We conduct periodic security reviews and assessments of our infrastructure and key third-party providers.
- Many of our major cloud and infrastructure providers maintain independent certifications such as ISO 27001 and/or SOC 2; we take these into account in our vendor selection process.
- Staff training and confidentiality
- Employees with access to personal data are trained on privacy and security requirements.
- They are bound by confidentiality obligations and subject to disciplinary measures for violations.
- Incident response
- We maintain incident response procedures for managing and investigating suspected data breaches or security events.
- Where required by law, we will notify relevant authorities and affected individuals of data breaches without undue delay.
Despite our efforts, no security measures are infallible. You also play an important role in protecting your data by keeping your account credentials confidential and using strong, unique passwords.
Complaints & Contacts
If you have questions, concerns, or complaints about how we handle your personal data, you are encouraged to contact us first so we can try to resolve the issue directly.
How to contact us
- Email (primary channel): [email protected]
- Postal address: Data Protection Officer, 1Up Entertainment B.V., Abraham de Veerstraat 9, Willemstad, Curaçao
Internal complaint procedure
- Step 1 - Contact support or privacy team
Send us a detailed description of your concern, including any relevant account or transaction information, to [email protected]. If your issue relates to your Casino Friday account, you may also contact customer support through the platform's support channels. - Step 2 - Investigation
We will acknowledge receipt of your complaint and investigate it. We aim to provide a substantive response within 30 days. If we need more time due to complexity, we will inform you of the extension and expected timeframe. - Step 3 - Escalation within our organisation
If you are not satisfied with the initial response, you may request that your complaint be escalated to our Data Protection Officer or another senior responsible person. We will review the matter again and provide a final response.
Escalation to supervisory authorities
If you believe your privacy rights have been infringed and you are not satisfied with our handling of your complaint, you may have the right to lodge a complaint with a data protection authority, depending on your place of residence:
- Canada
Office of the Privacy Commissioner of Canada (OPC)
Website: https://www.priv.gc.ca
You may also have rights to complain to your provincial privacy commissioner where applicable. - European Union/EEA
You may complain to your local data protection authority in the EU/EEA. A list of supervisory authorities is available from the European Data Protection Board: https://edpb.europa.eu/about-edpb/board/members_en. - Mexico
If Mexican privacy law applies to you, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI):
Website: https://www.inai.org.mx
You are free to contact a supervisory authority at any time. However, we encourage you to contact us first so that we can attempt to resolve your concerns directly and promptly.
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will take appropriate steps to inform you.
- Notification methods
For significant updates, we may:- Post a prominent notice on friday-bet.ca
- Display banners or alerts within your Casino Friday account dashboard, where applicable
- Send you an email notification to the address associated with your account
- Advance notice
Where feasible and required by law, we will provide at least 30 days' advance notice before material changes take effect, especially if changes expand how we use or share your personal data. - Version control
We will indicate the effective date at the top of this Privacy Policy and maintain a record of material changes. On request, we will provide previous versions or a summary of key amendments. - Your options
If you do not agree with changes to this Privacy Policy, you may:- Stop using the Website and Casino Friday services
- Close your Casino Friday account following the applicable procedures
Last updated: January 2026.