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Casino Friday Review Canada
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Contact Casino Friday (CA)

OBSERVE: Casino Friday provides player support through the official Casino Friday website at friday-bet.ca. The available public record in our review file does not include a dedicated support email address or phone number. EXPAND: Because Casino Friday is operated by 1Up Entertainment B.V. under a Curaçao sub-licence (8048/JAZ, issued by Antillephone N.V.) and is not listed as an approved operator with iGaming Ontario as of May 2024, Canadian users - especially Ontario residents - may have limited access to local regulatory dispute pathways. REFLECT: Use the contact form below for general questions about our review content and site functionality, and use Casino Friday's on-site support channels for account- or transaction-specific assistance.

How to contact us

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Important CA notice (regulatory and dispute context)

  • Ontario players (AGCO/iGO): OBSERVE: Casino Friday is not listed on the iGaming Ontario operator list as of May 2024 (public resource: https://igamingontario.ca/en/operators/operators-list). EXPAND: This means disputes about play, withdrawals, or account restrictions are generally not escalatable through iGO/AGCO frameworks for that operator. REFLECT: If you choose to play, you should treat the service as operating outside Ontario's regulated market and rely on the operator's own complaint handling and the Curaçao licensing framework.
  • Other Canadian provinces: OBSERVE: Casino Friday accepts players in Canada (commonly described as "grey market" outside Ontario). EXPAND: Provincial protections may differ from those offered by provincially regulated iGaming sites; consumer recourse may be more limited. REFLECT: Keep records of deposits/withdrawals and communications, and contact the operator promptly if issues arise.
  • Licensing reference (operator): OBSERVE: Casino Friday is stated as operated by 1Up Entertainment B.V. (legal address: Abraham de Veerstraat 9, Willemstad, Curaçao) under Curaçao sub-licence 8048/JAZ issued by Antillephone N.V. EXPAND: Licensing standards, complaint routes, and enforcement may differ from Canadian provincial regimes. REFLECT: For operator-side disputes, start with Casino Friday support and request a written complaint reference; escalate within the operator's process where available.

Privacy and responsible communication (2026)

  • OBSERVE: Messages submitted via this form may include personal information (e.g., email address and message content). EXPAND: To reduce risk, do not send passwords, full payment card numbers, government IDs, or sensitive account-access codes via this form. REFLECT: Share only what is necessary for us to respond, and use official in-account support channels on friday-bet.ca for verification or account-security matters.
  • OBSERVE: We target a response within one business day through 2026, subject to volume and statutory holidays in Canada. EXPAND: Some requests (e.g., evidence review, content corrections, compliance clarifications) may require follow-up questions. REFLECT: Provide clear details (dates, screenshots where appropriate, and non-sensitive identifiers) to help resolve your request efficiently.